Refund and cancellation policy

Cancellation

You can cancel your plan at any time: from the billing page in your dashboard (turn off auto-renewal), or by email to msomalak@gmail.com.

Cancelling stops the next renewal, and the service keeps running until the end of the period you paid for.

After the paid period ends, your shop goes back to the free plan, and your data and your customers' cards stay.

Refunds

A full refund if you ask within 14 days of your first payment only.

After those 14 days, and for any renewal after the first payment, the current period is not refunded. You can stop the next renewal at any time.

How to ask for a refund

Send your request by email to msomalak@gmail.com or on WhatsApp +20 150 580 9740.

The money goes back to the same payment method you used, within 7 to 14 working days.