Terms and conditions

The service

Zidha is an online subscription service that helps shops make digital loyalty cards for their customers: stamps or points, a cashier screen, and reports.

Your account

The details you register with must be correct. You are responsible for your account, and for the staff and cashiers you add and what they do.

You are responsible for getting your customers' consent before recording their details or sending them messages.

Plans and prices

Free plan: up to 50 customers, 1 branch and 1 cashier.

Monthly plan: EGP 499 a month. Yearly plan: EGP 4,990 a year (2 months free). Both have the same features: unlimited customers, branches and cashiers.

Prices are in Egyptian pounds. If prices change, the new price starts from the renewal after the change and never affects a period you have paid for.

Renewal and cancellation

Your plan renews automatically at the end of each period (a month or a year) until you cancel it.

You can cancel at any time, and the service keeps running until the end of the paid period. Refunds and cancellation are detailed in the refund and cancellation policy.

When a plan ends, your shop goes back to the free plan, and we don't delete your data.

Acceptable use

You may not use the service for anything that breaks Egyptian law, to send spam, or to try to reach data that isn't yours. If that happens, we may suspend the account.

Data

Your shop's customer data is yours, and we handle it as described in the privacy policy.

Law

These terms are governed by Egyptian law, and any dispute about them is settled before the courts of Cairo.

Changes to these terms

If we change these terms, we'll update the date at the top. Using the service after a change means you accept it.